Terms of service
TERMS OF SERVICE
Last updated: 31 October 2026
About this website
gathafoods.com is operated by Yuvraj Sunil More, sole proprietor trading as Gatha Foods.
Business address: Sr. No. 39/15, Mayureshwar, Matoshree Colony, Gujaranagar, Thergaon, Pimpri-Chinchwad, Pune, Maharashtra 411033, India.
GSTIN: 27APTPM8941E2ZA
FSSAI registration number: 21526037003629
These terms govern use of our website and purchases made directly through it. Our Shipping Policy and Return, Refund and Cancellation Policy explain the related ordering conditions. Our Privacy Policy explains how personal information is handled.
Eligibility and customer information
You must be legally competent to enter into a binding contract to place an order. Provide accurate billing, delivery and contact information and keep account credentials secure.
Products and descriptions
Gatha Foods sells wood-pressed oils. Please read each product’s description and label for ingredients, net quantity, allergens, storage instructions and best-before information.
Natural batch variations may occur, but products must match their material description and meet applicable quality and safety requirements.
Product images should represent the items supplied. Material changes to the product or packaging will be disclosed.
Prices and payment
Prices are displayed in Indian Rupees. Applicable taxes, delivery charges and any other charges will be disclosed before payment.
Payment options are those available at checkout. An order confirmation acknowledges receipt of an order; dispatch confirmation indicates that it has been sent.
Prices may change for future orders. We will not increase the price of an existing order without your agreement.
Availability and errors
If a product is unavailable or a material listing, pricing or payment issue affects your order, we will contact you before proceeding.
If we cannot fulfil an order, we will cancel the affected items and refund the amount paid for them, including applicable charges.
Delivery, cancellation and refunds
Please read our Shipping Policy and Return, Refund and Cancellation Policy for delivery estimates, cancellation conditions and remedies for product or delivery problems.
Product use and storage
Follow the instructions on the product label. Check ingredient and allergen information before consumption.
Do not consume products with suspected contamination, spoilage or tampering. Contact us for assistance.
Our oils are sold as food products and are not offered as treatments or cures for medical conditions. General website information does not replace individual medical advice.
Acceptable use
Do not use this website for fraudulent transactions, unlawful activity, security interference, unauthorised access or infringement of another person’s rights.
Intellectual property
Gatha Foods branding and original website content are protected by applicable intellectual-property laws. Third-party material remains the property of its respective rights holders.
Third-party services
The store uses Shopify and may use payment, delivery and other service providers. Their applicable terms and privacy notices may also be relevant. This does not remove Gatha Foods’ obligations to its customers.
Consumer rights and responsibility
Nothing in these terms excludes liability or restricts rights that cannot lawfully be excluded, including rights relating to defective or unsafe products, misdescription, delivery failures and refunds.
Applicable law
These terms are governed by applicable Indian law. Customers retain the right to approach consumer commissions, courts and other authorities having jurisdiction under applicable law.
Changes to these terms
Updates apply prospectively from publication. They will not retrospectively reduce rights relating to orders already placed.
Contact
Email: gathalakadighana@gmail.com
Phone: +91 98819 88236
For complaints and grievance escalation, please see our Contact Information page.