Shipping policy
SHIPPING POLICY
Last updated: 31 October 2026
Pune and PCMC delivery
Gatha Foods offers free delivery within Pune and Pimpri-Chinchwad (PCMC).
Orders are normally delivered within 3–4 calendar days after order confirmation and successful payment, where advance payment is required. This estimate includes order preparation and delivery.
If we cannot meet this timeframe, we will contact you with the revised estimate and available options.
Delivery outside Pune and PCMC
Please contact us before placing an order for any location outside Pune and PCMC.
We will confirm serviceability, delivery charges and the estimated delivery timeframe before payment. Free local delivery does not apply outside Pune and PCMC unless expressly agreed.
Please do not assume nationwide or international delivery is available without confirmation.
Delivery information
Provide your complete address, PIN code and an active phone number when ordering. Contact us promptly if an address needs correction. Changes may not be possible after dispatch.
We will share dispatch, tracking or local-delivery updates using the contact details supplied with your order, where available.
Unsuccessful delivery
If delivery fails because of an incorrect address or an unavailable recipient, we will contact you to arrange the next step. Any proposed redelivery charge will be explained and agreed in advance.
Delays and missing parcels
Transport disruptions, severe weather or other unexpected circumstances may affect delivery. We will communicate known delays and assist with resolution.
If a parcel is late, missing, or marked delivered but not received, contact us promptly. We will investigate and provide an appropriate resolution without limiting your rights under applicable law.
Damaged or leaking parcels
Please report damaged, leaking, incomplete or apparently tampered-with deliveries as soon as possible. Refer to our Return, Refund and Cancellation Policy for assistance.
Contact
Gatha Foods
Email: gathalakadighana@gmail.com
Phone: +91 98819 88236
Address: Sr. No. 39/15, Mayureshwar, Matoshree Colony, Gujaranagar, Thergaon, Pimpri-Chinchwad, Pune, Maharashtra 411033, India.